Governance

6 articles tagged governance.

Approval Is Not Comprehension — Keeping a human at the decision fork only works if the human is deciding. Most approval gates are built to produce a signature, not understanding.
Your Agent Won't Go Rogue. It Will Do Exactly What You Told It To. — The headlines imagine an agent that defects. The incidents teams actually file are agents following instructions perfectly, at a scale nobody scoped.
The Deadline Moved. Your Logs Still Can't Be Backdated. — Finance teams just got 16 more months on the EU AI Act's high-risk rules. The one obligation you cannot catch up on later is the one everyone is deferring.
When to Let AI Close a Ticket (and When Not To) — Closing a ticket is the one AI action that is hard to undo. The right policy is not to forbid it, but to make autonomous closes earn extra scrutiny.
The Human-in-the-Loop Approval Pattern Every AI Product Team Needs — Human-in-the-loop only works if the queue respects human attention. The pattern that scales aggregates, filters, and prioritizes what a person sees.
Why AI in Product Development Needs Guardrails, Not Just Horsepower — Raw model horsepower is the easy part. The teams that win with AI build guardrails that make agent decisions legible, risk-scored, and reversible.