Trust

4 articles tagged trust.

The Abstention Advantage: When the Best AI Move Is No Move — We celebrate AI for what it does. The more useful behavior is often what it declines to do. Abstention is a feature, and it deserves to be designed on purpose.
The Rubber-Stamp Trap: Beating Automation Bias in Human Review — A human-in-the-loop system is only as good as the human. When reviewers start approving everything on autopilot, the safety net becomes theater.
Confidence Scores: Teaching Product Teams to Trust (and Distrust) AI — The goal isn't blind trust in your AI or blanket suspicion. It's calibration, and a well-placed confidence score is how you teach it.
Building an Audit Trail for AI Decisions — When an AI agent makes a call, you need to reconstruct who, what, and why after the fact. A correlated decision ledger makes that possible.